Stage 4: In your body of the email, make clear your question or problem in detail. Supply appropriate buy or account data, for instance buy figures or your Shopee account e-mail.
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Step 6: Simply click ‘Submit,’ your ask for will probably be sent into the Shopee customer service group, who will answer immediately.
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Step 3: Hear carefully for the automatic menu options. Pick the suitable possibility linked to your question or issue. If you cannot uncover the ideal choice, keep at stake, as your call might be redirected into a purchaser service agent.Stay Polite and Specialist: Retain a well mannered and respectful tone all through your conversation, which can foster a optimistic and valuable conversation.
Phase five: Attach any relevant documentation, for instance screenshots or photographs, to further make clear your request.
Stage 4: Click on ‘Submit a Request,’ and you also’ll be taken to some kind in which you can explain your situation or worry.
If you prefer penned conversation, submitting a guidance request in the Shopee Support Centre could possibly be the method for yourself. Stick to these ways.
Offer Needed Aspects: Contain applicable order figures, tracking IDs, or account data to aid the assistance crew in pinpointing and resolving your issue precisely.
Remain accountable for your money with instant transaction and daily harmony alerts. Additionally, allow two-factor authentication and block your card in only one faucet.